Wren Terms of Service

Last Updated: March 14, 2026

These Terms of Service ("Terms") govern your use of Wren ("the Extension"). By purchasing or using Wren, you agree to be bound by these Terms. If you do not agree, do not use the Extension.

1. License & Usage

1.1 License Grant

Wren is licensed, not sold. Upon purchase, you are granted a limited, non-exclusive, non-transferable, revocable license to use the Extension subject to these Terms. You do not acquire any ownership rights to the Extension or its underlying code.

1.2 Activation Limits

Your license permits up to 3 activations, intended for individual use across your personal devices. An "activation" refers to installing and activating the Extension on a single browser profile.

1.3 Free & Pro Tiers

Wren offers a free tier with core email assistant features and a paid Pro tier with additional capabilities, including web research and enhanced context gathering. The free tier may be used without a license. A valid license key is required to access Pro features.

1.4 Personal & Commercial Use

All licenses permit both personal and commercial use. You may use Wren for professional email management and business purposes.

1.5 Restrictions

You agree not to:

  • Resell or Redistribute: Sell, sublicense, lease, or distribute your license key or the Extension to any third party.
  • Share Licenses: Share your license key with other individuals beyond your permitted activation count.
  • Reverse Engineer: Decompile, disassemble, modify, or create derivative works based on the Extension.
  • Circumvent Protections: Bypass, disable, or interfere with any license validation, security measures, or usage restrictions.
  • Misrepresent Ownership: Claim ownership of or authorship over the Extension or any part thereof.

2. Payment & Refunds

2.1 Pricing

All prices are listed at the point of sale on our Gumroad page and are subject to change at any time without prior notice. Price changes do not affect existing licenses — only future purchases.

2.2 Payment Processing

All payments are processed securely by our third-party payment provider, Gumroad. We do not collect or store your payment information. Your purchase is subject to Gumroad's terms of service and privacy policy.

2.3 Refund Policy

We offer a 30-day money-back guarantee on all purchases:

  • Eligibility: You may request a full refund within 30 days of your original purchase date, no questions asked.
  • How to Request: Contact us at hello@mr-violets.com with your order details.
  • After Refund: Upon refund, your license will be revoked and you must immediately cease using Pro features.

Refund requests made after the 30-day period may be considered on a case-by-case basis but are not guaranteed.

2.4 Chargebacks

If you initiate a chargeback or payment dispute with your bank or payment provider instead of contacting us for a refund:

  • Your license will be immediately and permanently revoked.
  • We reserve the right to pursue recovery of any costs incurred, including chargeback fees.

If you have an issue with your purchase, please contact us first — we're happy to help resolve it.

3. Email Processing & AI-Generated Content

3.1 Email Access

Wren accesses your Outlook inbox via the Microsoft Graph API to read incoming emails, draft replies, and send or save them for your review. You authorise this access when you connect your Microsoft account. You may revoke access at any time through the extension's settings.

3.2 AI-Generated Replies

Wren uses third-party AI providers (OpenAI or Google Gemini) to generate draft email replies. You provide your own API key and are responsible for any costs associated with API usage. AI-generated content may contain errors, and you are solely responsible for reviewing and approving any replies before they are sent. Wren provides an auto-reply feature that may send routine replies automatically — you enable this at your own discretion.

3.3 No Guarantee of Accuracy

AI-generated replies are provided as suggestions. We do not guarantee their accuracy, appropriateness, or suitability for any particular purpose. You are responsible for reviewing all drafts and any consequences of emails sent through Wren.

4. Disclaimer of Warranties

4.1 "As Is" Provision

Wren is provided "as is" and "as available" without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

4.2 No Guarantee of Availability or Compatibility

We do not warrant that:

  • The Extension will function correctly with every email, account configuration, or AI provider.
  • The Extension will be uninterrupted, error-free, or free of bugs.
  • AI-generated replies will be accurate, complete, or appropriate.
  • The Extension will meet your specific requirements or expectations.
  • Any errors or defects will be corrected.

4.3 No Liability for Damages

You acknowledge that use of the Extension is at your own risk. We are not responsible for any damages, data loss, miscommunication, or other harm that may result from using the Extension, including but not limited to:

  • Inaccurate or inappropriate AI-generated email replies.
  • Emails sent automatically that you did not intend to send.
  • Missed or incorrectly triaged emails.
  • Issues with third-party services (Microsoft, OpenAI, Google, Gumroad).

5. Limitation of Liability

To the maximum extent permitted by applicable law:

  • We shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use Wren.
  • We shall not be liable for any loss of profits, data, goodwill, or other intangible losses.
  • Our total cumulative liability to you for any and all claims arising from or related to these Terms or the Extension shall not exceed the amount you paid for your license.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

6. Termination

6.1 Termination by You

You may stop using Wren at any time. Uninstalling the Extension does not entitle you to a refund outside of the 30-day guarantee period.

6.2 Termination by Us

We reserve the right to revoke your license, without refund, if you:

  • Violate any provision of these Terms.
  • Share, resell, or redistribute your license key.
  • Initiate a chargeback or fraudulent payment dispute.
  • Attempt to circumvent license validation or security measures.
  • Engage in any activity that we reasonably determine to be abusive or harmful to Wren or its users.

6.3 Effect of Termination

Upon termination of your license, you must immediately cease all use of Wren's Pro features and uninstall the Extension from all devices. Sections 4, 5, 7, and 8 of these Terms shall survive termination.

7. Governing Law & Disputes

7.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.

7.2 Dispute Resolution

Any dispute arising from or relating to these Terms or your use of Wren shall be resolved as follows:

  • Informal Resolution: We encourage you to contact us first at hello@mr-violets.com to attempt to resolve any dispute informally.
  • Jurisdiction: If informal resolution fails, any legal action or proceeding shall be brought exclusively in the courts located in the United Kingdom, and you consent to the jurisdiction of such courts.

8. General Provisions

8.1 Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last Updated" date. Your continued use of Wren after any changes constitutes acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the Extension.

8.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

8.3 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding Wren and supersede any prior agreements or understandings.

8.4 No Waiver

Our failure to enforce any right or provision of these Terms shall not be considered a waiver of that right or provision.

9. Contact Us

If you have any questions about these Terms of Service, please contact us:

By email: hello@mr-violets.com